Tech Help

Are you having troubles viewing or hearing our videos?

Pease follow these steps:

1. What web browser are you using? Google Chrome? Microsoft IE? Safari? Opera? try a different browser and see if it helps

JerusalemOnline is best optimized for Google Chrome or Safari for iPhone.

Download Chrome by clicking here: https://www.google.com/chrome/

2. Try watching the main newscast in this link - www.jerusalemonline.com/israel-news - The newscast in this link updates daily with the latest newscast (you can bookmark this link for quick access).

3. Sound is not working? Try clicking on the mute button in the video player

JOL video

If you're still having problems with the videos, please contact us by email and provide us the following information:

1. Describe us the problem

2. The type of browser and operating system you are using 

Send us email directly to: help@jerusalemonline.com and we will answer as soon as possible.

Thank you

JOL Team