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15,000 American Airlines flights could be canceled due to computer scheduling glitchAbout 15,000 American Airlines flights could be canceled because of a computer glitch in the company’s pilot scheduling system. The glitch allowed all of the pilots to take off during the Christmas holiday season- the busiest time of the year for travel.
A computer glitch in American Airlines’ pilot scheduling system resulted in almost all of the pilots taking off for the Christmas holiday season- the most hectic time of the year for travel. About 15,000 flights could be canceled due to the glitch. The airline is trying to find a solution to the problem and has promised the pilots that they will receive overtime pay for working during the season.
The glitch allowed all of the pilots to increase their number of flights for early December and then take off during the holiday season. Most of the pilots chose this option and thus thousands of flights were left without pilots. American Airlines spokesman Matt Miller said that the pilots who end up working during the season will receive 150 percent of their hourly rate.
Miller added that the airline is working around the clock to make sure that all of the flights go ahead as scheduled. “We will work with the APA [Allied Pilots Association] to take care of our pilots and ensure we get our customers to where they need to go over the holidays,” he stated.
“The system went from responsibly scheduling everybody to becoming Santa Claus to everyone,” Dennis Tajer, an American Airlines captain and an APA spokesman, said.
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