The technology giant based in South Korea officially announced that a battery design and manufacturing problems caused Galaxy 7 Note devices to overheat and explode. “We look forward to moving ahead with a renewed commitment to safety,” stated Samsung.
Samsung blames the battery design Photo Credit: Facebook/Channel 2 News
The South Korean technology giant announced last night (Sunday) that its Galaxy 7 Note devices were overheating and blowing up because of a bad battery design and manufacturing problems. The company rejected the possibility that a separate malfunction related to the devices’ hardware or software was the reason behind the problems.
“We look forward to moving ahead with a renewed commitment to safety,” the company said in a statement. “The lessons of the past several months are now deeply reflected in our processes and in our culture.”
The exploding devices greatly damaged the technology giant’s image and reputation and according to various assessments, Samsung lost about $5.3 billion due to the ordeal and demand to compensate consumers. However, the company’s share price peaked this month following assessments projecting that the tech firm’s last quarter operating profit will hit a three-year high.